Shipping & Returns
Shipping:
Processing Time: Orders are typically processed within 2 business days.
Shipping Rates: Shipping rates are calculated at checkout based on your location and selected shipping method.
Shipping Times: Estimated delivery times are shown during checkout.
Tracking: You will receive a tracking number once your order is shipped.
International Shipping: We offer international shipping. Please note, customs fees and taxes may apply to international orders.
Returns:
Returns and Exchanges: Contact us to request a return or exchange.
Eligibility: Items must be unused and in their original packaging.
Non-Returnable Items: Custom or personalized items are non-returnable unless damaged or defective.
Return Process: Contact us at twotontonystees@gmail.com for return instructions.
Refunds: Refunds are issued after we receive and inspect the returned item. Shipping costs are non-refundable.
Damaged or Defective Items: Report damaged or defective items within 30 days for a replacement or refund.
For further assistance, contact Anthony at twotontonystees@gmail.com. Your satisfaction is our priority.